"In charge of a large team responsible for multiple applications across differing technologies and platforms, I found my managerial team (all skilled and capable technologists) lacked the skills to effectively define accountabilities, delegate meaningfully and report transparently. They also saw me as the problem solver instead of resolution facilitator, stumping their professional growth.
I worked with Noelene to devise a program to address these needs. Combining personal and team goals, the program addressed soft skills needed to change their day to day work practices, in the framework of becoming a high performance team leading high performance teams.
The results were excellent. 90% of the managerial team "got it" (10% moved on) and over time they changed the way they operated. Trust and collaboration between team members improved markedly, leadership skills improved, agreed managerial team goals were set and met. The ensuing professional growth energised both the direct report team and their downstream teams.
As I move to my next assignment I will seek Noelene out to deliver similar programs for me."