Emotional Resilience
Be Decisive, Be Influential, Get Results

Emotional Resilience for Sales

A program focused on improving measurable results by building and maintaining motivation, persistence and consistent positive practices.

The intention of this initiative is to enhance the results of professional sales managers and their sales executives to achieve business outcomes and personal goals.

The program is focused specifically on providing value to those who want to excel by learning how to build and maintain their performance by leveraging the pressures of the continuously changing environment.

Individual Coaching/Mentoring

Includes:
  • Benchmarks set.
  • Challenges and outcome clarified and blocks removed.
  • Awareness of positive and negative patterns.
  • Understand and recognised the subtleties of motivators.
  • Optimised decision-making and action.
  • Communication and influence style identified and refined.
  • Strategies to optimise unique individual style.
  • Strategies to develop behavioural flexibility.
  • Template for ongoing development.
  • Practice in applying across contexts.
  • Understand the complexities of motivation and behaviour.
 Available as either:
Express Coaching
  • Five one hour sessions over five weeks.
  • Ideal for an acute issue that requires prompt attention for sales executives or sales managers.
Executive Coaching
  • 12 one hour sessions over 12 months.
  • Ideal for executive development.



Sales Team Coaching

Includes:
  • Benchmarks set.
  • Effective individual and team outcome planning.
  • Consistent individual and team decision-making.
  • Sustainable positive operating environment.
  • Aligned bottom line vision and values.
  • Leveraged team diversity.
  • Consistent sales practices.
  • Strategic sales issues thoroughly discussed.
  • Consistent motivation strategies discussed and practised.
  • Actions determined with activity and results measured.
 Available as either:
Express Program
  • Two one day sessions two weeks apart.
  • The two week gap is to allow implementation of the results of the first session to maximise the value of the second session.
  • Ideal for a team needing fast results.
Executive Program
  • Four half day sessions over four months.
  • This program is ideal for team development as it provides the time for team members to progressively implement change.



Sales Managers’ Discussion Group

Includes:
  • Achievement issues explored through open discussion.
  • Diversity in approach leveraged for mutual support.
  • New perspectives on improving team motivation and consistency.
  • Communication issues explored through open discussion.
  • New perspectives on behavioural flexibility.
  • New perspectives on negotiation and influence.
  • Specific issues explored and discussed.
  • Options sought and discussed.
  • Actions agreed, activity and results assessed.
 Available as:
Sales Managers’ Program
  • Four half day sessions over four months.
  • Ideal for ongoing development providing time for individual team members to progressively refine and measure enhancements.

Testimonials

“Removing myself from the day to day issues has always been my biggest challenge, Noelene has challenged my thinking to allow me to strategically operate at a higher level therefore ensuring that my time and energy is directed at the activities that add value to the longevity of the business, I highly recommend this course to any senior manager who is stuck in the day to day issues BUT knows they need to be working on the bigger picture within their organisation.”
Carlo LauricellaDirector, Applied Training Solutions P/L
"In charge of a large team responsible for multiple applications across differing technologies and platforms, I found my managerial team (all skilled and capable technologists) lacked the skills to effectively define accountabilities, delegate meaningfully and report transparently. They also saw me as the problem solver instead of resolution facilitator, stumping their professional growth. I worked with Noelene to devise a program to address these needs. Combining personal and team goals, the program addressed soft skills needed to change their day to day work practices, in the framework of becoming a high performance team leading high performance teams. The results were excellent. 90% of the managerial team "got it" (10% moved on) and over time they changed the way they operated. Trust and collaboration between team members improved markedly, leadership skills improved, agreed managerial team goals were set and met. The ensuing professional growth energised both the direct report team and their downstream teams. As I move to my next assignment I will seek Noelene out to deliver similar programs for me."
Gordon SneddonExecutive Manager, E-Systems & Automation, CommInsure EIT, Sydney, NSW
"Thank you for facilitating the Business Swap Strategic Planning Retreat. We achieved all of our outcomes: Thoroughly discuss issues; Make considered strategic decisions; and Determine the actions necessary during the year. The processes that you introduced us to is one we can continue to use for even more effective board and executive meetings. Your skills kept us on track and on time, while allowing flexibility to explore all issues. We felt engaged and energised and very satisfied with the entire event, which has positioned us to effectively move forward and grow."
Ann RolfeChair, Business Swap Board of Directors