Emotional Resilience
Be Decisive, Be Influential, Get Results


Project Management Institute – Sydney Chapter

Thanks again for presenting to our members on 16 March 2009. With respect to feedback, as you would have seen from the feedback results it was clear that this was an excellent and timely topic for many people facing the uncertainty of the current economical climate.

Several attendees found the topic very interesting and one noted that self improvement should be considered by everybody this year. It was a great way for us to start this year’s theme.

Looking over the responses, one in particular may sum it up best:
“Interesting, relevant and inspiring”.

All the very best for your future engagements.
Thierry Haynes PMP, Director – Events Portfolio, Sydney PMI Chapter

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Applied Training Solutions Pty Ltd

“Removing myself from the day to day issues has always been my biggest challenge, Noelene has challenged my thinking to allow me to strategically operate at a higher level therefore ensuring that my time and energy is directed at the activities that add value to the longevity of the business,

I highly recommend this course to any senior manager who is stuck in the day to day issues BUT knows they need to be working on the bigger picture within their organisation.”

Carlo Lauricella – Director, Applied Training Solutions P/L

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Team Coaching

CommInsure EIT

“In charge of a large team responsible for multiple applications across differing technologies and platforms, I found my managerial team (all skilled and capable technologists) lacked the skills to effectively define accountabilities, delegate meaningfully and report transparently. They also saw me as the problem solver instead of resolution facilitator, stumping their professional growth.

I worked with Noelene to devise a program to address these needs. Combining personal and team goals, the program addressed soft skills needed to change their day to day work practices, in the framework of becoming a high performance team leading high performance teams.

The results were excellent. 90% of the managerial team “got it” (10% moved on) and over time they changed the way they operated. Trust and collaboration between team members improved markedly, leadership skills improved, agreed managerial team goals were set and met. The ensuing professional growth energised both the direct report team and their downstream teams.

As I move to my next assignment I will seek Noelene out to deliver similar programs for me.”

Gordon Sneddon, Executive Manager, E-Systems & Automation, CommInsure EIT, Sydney, NSW

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Business Swap International
“Thank you for facilitating the Business Swap Strategic Planning Retreat. We achieved all of our outcomes:

  • Thoroughly discuss issues;
  • Make considered strategic decisions; and
  • Determine the actions necessary during the year.

The processes that you introduced us to is one we can continue to use for even more effective board and executive meetings. Your skills kept us on track and on time, while allowing flexibility to explore all issues. We felt engaged and energised and very satisfied with the entire event, which has positioned us to effectively move forward and grow.”
Ann Rolfe, Chair, Business Swap Board of Directors

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